Since 1986, Complus has specialized in parking management software and services. Our unique solution, the FastTrack™ system, provides clients a unified approach to end enforcement of citation management. Complemented by our dedicated team of parking professionals, Complus delivers the most effective solution in the industry.
With over 200 clients across 25 states, we are the largest outsourcing specialist on the East Coast, and one of the largest in the United States in processing parking violations. As part of our solution, we provide all of the equipment, data processing, training, expertise, and ongoing support necessary to effectively manage each parking ticket from the moment it is issued until final disposition. We keep our clients on the “cutting edge” of technology, continually helping them take full advantage of the latest solutions available in the parking industry.
The CDI Difference
CDI is the leading provider of Parking Ticket Management solutions. Unlike other vendors, CDI is not in the business of selling you hardware, software or service agreements. Our philosophy is to provide to you, at no up-front cost, all of the parking enforcement equipment, data security, ticket processing, collections, communications, training, expertise and ongoing support necessary to effectively manage your entire parking ticket operation.
We will purchase, install, configure and maintain all hardware and software components and make sure your staff is thoroughly trained in their use. Our experience becomes your staff’s expertise whether it’s state-of-the-art handheld ticket writers, desktop applications or management tools. Then we will work closely with you to maximize not only your revenue collection but also to increase the ongoing efficiency and accuracy of your operation.
As with all CDI services, any updates or enhancements are supported under our Signature Service philosophy. We will train users on the new features and functions at no additional cost. CDI technical support is available around the clock, every day of the year, with field technicians available to come on site when the need arises. Field representatives also provide training and assistance on site, also at no additional cost.