CDI Employee Bios

Complus Professional Staff

When you work with Complus, you are served by some of the most skilled, knowledgeable and experienced professionals in the Parking Ticket Management industry.

From our corporate office to the field, Complus management and staff are committed to providing our customers with the innovative solutions, critical information, and the reliable support they need.

The following are brief introductions to key Complus management and staff personnel – the professionals who will have a primary responsibility for making the Parking Ticket Management System operate efficiently and effectively for you, everyday.

Jeff G. Grossman, President

Jeff is a graduate of Pace University (New York), where he majored in Computer Science and Accounting. He worked for the Sperry Corporation for eight years as a Technical Specialist and Applications Consultant, assisting in the design of customer hardware requirements and the installation of both systems and applications software. In 1979, Jeff began working with municipal governments as an independent consultant providing computer programming expertise in a wide range of areas including accounting, court administration, and personnel.

In addition to providing overall leadership to Complus, Jeff is responsible for all technical development and directing the ongoing process of keeping Complus on the leading edge of applying technological innovation to the task of Parking Ticket Management.

Stephen J. Hittman, Chief Operating Officer

Stephen is a graduate of Pace University (New York) where he majored in Accounting. He worked in Public Accounting for 26 years and was associated with many closely held companies of small and medium size, performing annual audits, preparing financial statements, handling tax authority audits, preparing tax returns, and consulting on a wide array of financial matters.

Stephen was Complus’ outside accountant until he began working full-time with Complus. Today he is responsible for all administrative functions as well as sales and marketing, pricing and competitive analysis, customer relations and business development.

Jennifer Rentz, Vice President of Business Operations

Jennifer graduated from Pace University (New York) with a Bachelor of Business Administration degree in Marketing Management and is currently working towards a Master of Science Degree in IT. She has developed her career in Client Services, Project Management and Marketing, most recently for a Management Consulting firm, where she worked closely with clients to develop a broad range of projects and business ventures. Jennifer brings over 15 years of Client Service and Management experience to the Complus team.

In her current position with Complus, Jennifer manages existing operational structures and helps develops new concepts that keep Complus on the cutting edge with product offerings.

Denise Mangano, Information Technology Director

Denise graduated from Pace University (New York) with a Master of Science degree in Computer Science. She joined the Complus team in April 2002, applying years of prior IT experience as our Help Desk Analyst. Since then, Denise has assumed the role of Complus’ Information Technology Director, overseeing all IT systems, staff & operations.

In her current position, Denise’s responsibilities include overseeing and managing daily IT operations, new client installations, and the help desk and field support team. Additionally, she is in charge of the overall design, operation, reliability and security of Complus’ data and telecommunications infrastructure.

John Beehler, Director of Business Development – Eastern Region

Before joining Complus, John held key business development positions with Verizon Wireless and AT&T serving retail, government, and enterprise customers where he was consistently recognized as a leading sales manager. He was responsible for the development and ongoing management of premier accounts in finance and banking, having negotiated and attended stock closings representing Bankers Trust Company very early in his career. As part of the Business Development team, John is responsible for developing new accounts and client retention in the Northeast region. He holds a BA in Financial Management from The Catholic University of America and has undertaken graduate coursework at the University of Arizona’s Eller College of Management.

Charles Gutierrez, Director of Business Development – Western Region

Before joining Complus, Charles held the position of Sales Manager with Toledo Ticket Company. Responsible for corporate expansion into the Latin American market, Charles developed strategic alliances with equipment dealers and manufactures. He quickly became an integral member of the product development team introducing several successful products into the market. A graduate of University of Phoenix, with Complus Charles is responsible for new client acquisition and expansion in the West Coast market.

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