Professional Customer Service for Your Parking Ticket Operations

Enhance your team with the best and the brightest.

The team at CDI is always at your disposal to put our 25+ years of experience in your hands. Parking Ticket Management is our only business and with more than 140 clients nationwide, CDI has built its reputation on unrivaled reliability, expertise and professional service.

Complete Parking Ticket Operations Management

CDI will help you to manage your entire parking ticket operation – from ticket issuance to final disposition – eliminating your need to piece together solutions from multiple vendors or to stretch your staff and budget.

Our Signature Service offering gives your municipality, college, university, or airport access to a wealth of industry knowledge and experience, such as:

• Violation fine and penalty structure
• Noticing design and schedules
• Maximizing revenue
• Backlog collection techniques
• Back office processing
• Hearing procedures
• Handheld and handwritten ticket design
• Evaluating officer performance
• Out-of-state ticket processing

Professional On-site Customer Service

You’re never alone. As a client of CDI, your Signature Service includes a client services representative who is available to help with all of your needs. Your client service does not stop with training. Instead you will benefit from frequent calls and visits to answer your questions and to exceed your expectations.