Ticket Management & Notifying Services

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Success Story

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Our clients are achieving collection rates as high as 96% for newly issued citations

Rich and robust key features

With the FastTrack™ system, free software updates are instantly downloaded to ensure you’re not only running the latest features and functions but you also remain in full compliance with your state’s particular registration suspension and scofflaw programs. You won’t be stuck with an out-of-date system that lags behind your operational goals and legal requirements. FastTrack™ is full of robust features that separate our software from the rest. Your staff can run inquiries by ticket number, plate number, violator name and/or driver’s license number. In addition FastTrack™ lets you establish different levels of user privileges via User IDs and passwords, instantly view an audit trail for every entry or update, track computer-generated holds and correspondence, view a digital scanned image of the original parking ticket using TicketView, use a barcode scanner to expedite inquiries and payment processing, perform cashiering, print receipts, and validate checks and tickets, and access and manage tow & boot files.

Automated delinquent noticing

With over 200 customers Nationwide each with its own noticing requirements, CDI is an expert in designing effective delinquent notices that produce positive collection results. CDI provides US Postal Service certification for first-class presort mailings and our noticing system is fully automated which requires no checking, sorting, or reviewing on the part of your staff. Notices will go out when you want, as often as you want with no effort on your part. You have full approval of the content and format of your notices.

Industry Leading DMV Lookup & Search Capabilities

Direct DMV search access is available only with FastTrack™ DMV parking tickets integration
Out of state shouldn’t mean out of reach. With CDI’s industry-leading DMV Search capabilities, parking violators can be tracked down more effectively, resulting in more paid parking tickets and higher revenue for your municipality, college, university or airport. This service is also an effective way to address backlogged unpaid tickets, allowing you to recoup revenue once “given up” as uncollectible. CDI has direct relationships with state DMV agencies. We will send name and address requests nationwide including the District of Columbia.

Registration retrieval service is included in the system at no extra charge
The DMV lookup program is a core part of our ongoing overall service, not a costly add-on or a one-time program. Our Nationwide DMV search capabilites are the single most crucial component that results in collection rates as high as 96%. CDI will also cover all state-imposed inquiry fees in one lump sum price to ensure a complete, hassle-free Parking Ticket Management solution. You get fast, reliable information so you can focus on collecting revenue instead of searching for out-of-state violators.