Parking Enforcement Handheld Replacement Guarantee and FREE Upgrades for Life
Your system is never out of date
CDI provides our clients with the most up-to-date equipment to better serve municipalities, colleges, universities and airports. Dell® computers, monitors, cash drawers, laser printers, receipt printers, Casio® handheld ticket writers and bar code scanners, are all available to you at no upfront cost.
36 Month Handheld Replacement Guarantee
All of the handheld equipment we provide is backed by our guaranteed handheld replacement policy. In addition, if any CDI provided equipment breaks we'll fix it. If we can’t fix it quickly and efficiently, we'll replace it. It’s as simple as that!
Under our unique 36-Month Handheld Replacement Policy, we are committed to upgrading and replacing every handheld every 36 months, at no charge to you. Regardless of the condition, CDI will replace your handhelds with the most up-to-date technology available, ensuring that your Parking Ticket Management solution is never outdated or obsolete.
Worry free… because maintenance is free
In the unlikely event the equipment breaks or malfunctions, call us. CDI’s support team is available around the clock. Our experienced technical support team will log and track all issues and ensure that you receive the assistance you need in a timely manner. With remote access to all CDI supplied systems most issues can be resolved before your call ends. If equipment cannot be repaired the hardware will be replaced and a field technician will arrive on site to install the new equipment.
Hardware and Software upgrades are automatic and free
Free ongoing software upgrades mean you will never be “left behind” with outdated technology. We periodically interview our clients and assess changes in the industry to identify important feature upgrades, then roll them out across our client base; all at no additional cost. We pride ourselves on being on the forefront of technology and make sure that our clients are as well.