Poughkeepsie has switched parking ticket management systems–electing to go with CDI’s combination of no up front costs, revenue enhancing abilities and unlimited training, maintenance and support for the life of the contract.
Binghamton has seen a 50 percent jump in parking citations this year. 8,329 tickets were written in January to May of 2009, compared to 5,624 during the same period last year. Complus handheld ticket writers have helped the City to increase issuance and decrease tickets that are voided or dismissed due to illegible handwriting or data entry errors.
CDI has implemented their fully outsourced solution in the City of Duluth, MN and the University of Minnesota-Duluth (UMD).
For both agencies, the CDI solution includes handheld ticket writers with integrated printers and image capture, tracking software, nationwide DMV lookups, delinquent noticing, payment processing, data entry of handwritten tickets, and online payments for violators.
Saugus, MA has authorized an agreement with Complus to help collect their backlog of unpaid parking tickets. The Town has collected less than 20 percent of the $250,000 it is owed in fines and is looking for Complus to increase collections and update their parking enforcement technology.
Complus will provide handheld ticket writers, software and interface with the Registry of Motor Vehicles for individuals who fail to pay their parking tickets.
Due to some new collection efforts, CDI has helped the City of New Haven collect more parking ticket revenue. The increased revenue is not a result of more ticketing, and in the midst of an economic downturn, parking downtown is actually lower than past years.
New Haven collected an extra $165,232 in parking ticket revenue in the first quarter of fiscal year 08-09 compared to last year.
During the last five years, CDI’s client base has grown by nearly 70%, representing a presence in nine new states for CDI. With this recent expansion, CDI now has over 140 clients in 18 states. Throughout this stage of growth, CDI has offered new products, new services, and entered new markets in response to burgeoning demand for their parking ticket management services.
The City of Saratoga Springs has actually seen parking ticket issuance decline the past few years even though the revenue has gone up.
Over the last five years, the number of parking tickets written in Saratoga Springs has dropped from 17,000 in 2003 to fewer than 12,000 for 2008. Parking ticket revenue was $328,000 in 2006 and $528,000 in 2007. Complus took over parking ticket management services in December of 2006.
Complus also services nearby Glens Falls, Lake George, Schenectady and over 50 other NY clients. The city’s collection rate with Complus has gone from 72 percent to 89 percent.
The City of Athens, OH has collected thousands of dollars in unpaid parking tickets since contracting with CDI.
The City estimated parking ticket revenue would be $260,000 for 2005 but it ended up being almost $340,000. Part of CDI’s efforts include flagging those violators with more than $50 in unpaid parking tickets at the Ohio BMV for non-renewal of their drivers license.
CDI provides handhelds, software, DMV lookups, delinquent noticing, web-based payments and all training, support and maintenance.
