Parking Enforcement Systems Blog

We’re pleased to announce that we are now offering clients the ability to accept online appeals. For more information, please contact us.

Welcome to our newest municipal parking ticket management clients:

Greenfield, MA, Newburgh, NY, Plymouth, MA and Stratford, CT.

CDI is now on Facebook and LinkedIn. Follow us here:

http://www.facebook.com/pages/Complus-Data-Innovations-Inc/132552320122029?ref=ts

http://www.linkedin.com/companies/complus-data-innovations-inc.

We now have an accont on Twitter: http://twitter.com/ComplusData. Follow us to get company updates, new client announcements and the latest in parking enforcement technology.

CDI is now offering Massachusetts clients the ability to scan vehicle inspection stickers with handheld ticket writers. Scanning the barcode allows an officer to gather vehicle information for parking ticket issuance quickly and more efficiently. Clients benefit by eliminating data entry and keypunch errors during data capture. In addition, parking enforcement officers are more productive as less time is needed during the citation issuance process. On a whole, by increasing accuracy and productivity, CDI is helping Massachusetts clients to collect more revenue from this process.

CDI has implemented their fully outsourced solution in the City of Duluth, MN and the University of Minnesota-Duluth (UMD).

For both agencies, the CDI solution includes handheld ticket writers with integrated printers and image capture, tracking software, nationwide DMV lookups, delinquent noticing, payment processing, data entry of handwritten tickets, and online payments for violators.

Complus is now offering new clients web-based access to their proprietary FastTrack™ parking ticket management software. Throughout 2008, all new client installations were set up using Citrix web-based thin-client technology.

Citrix web-based access to FastTrack™ allows clients to use the software without installing the application on their PCs. Using a web browser, system users simply sign in to Citrix with a unique user ID and password and then securely access the Complus FastTrack™ application online. The Citrix environment allows most maintenance and support to be handled remotely, which creates faster response times to IT-related issues.

During the last five years, CDI’s client base has grown by nearly 70%, representing a presence in nine new states for CDI. With this recent expansion, CDI now has over 140 clients in 18 states. Throughout this stage of growth, CDI has offered new products, new services, and entered new markets in response to burgeoning demand for their parking ticket management services.

The City of Saratoga Springs has actually seen parking ticket issuance decline the past few years even though the revenue has gone up.

Over the last five years, the number of parking tickets written in Saratoga Springs has dropped from 17,000 in 2003 to fewer than 12,000 for 2008. Parking ticket revenue was $328,000 in 2006 and $528,000 in 2007. Complus took over parking ticket management services in December of 2006.

Complus also services nearby Glens Falls, Lake George, Schenectady and over 50 other NY clients.  The city’s collection rate with Complus has gone from 72 percent to 89 percent.