CDI recently installed new Casio IT-3100 handheld ticket writers with integrated magnetic card readers to accept credit card payments for tow-eligible vehicles in the City of Ann Arbor, Michigan.
This enables City parking enforcement officers (PEOs) to process delinquent ticket payments for tow-eligible vehicles in the field.
CDI is now offering Massachusetts clients the ability to scan vehicle inspection stickers with handheld ticket writers. Scanning the barcode allows an officer to gather vehicle information for parking ticket issuance quickly and more efficiently. Clients benefit by eliminating data entry and keypunch errors during data capture. In addition, parking enforcement officers are more productive as less time is needed during the citation issuance process. On a whole, by increasing accuracy and productivity, CDI is helping Massachusetts clients to collect more revenue from this process.
Complus is now offering new clients web-based access to their proprietary FastTrack™ parking ticket management software. Throughout 2008, all new client installations were set up using Citrix web-based thin-client technology.
Citrix web-based access to FastTrack™ allows clients to use the software without installing the application on their PCs. Using a web browser, system users simply sign in to Citrix with a unique user ID and password and then securely access the Complus FastTrack™ application online. The Citrix environment allows most maintenance and support to be handled remotely, which creates faster response times to IT-related issues.
Complus is proud to announce the availability of an interface between CDI handheld ticket writers and the multi-space parking management system of Parkeon.
The combination of Parkeon’s wireless, web-based Parkfolio application and the wireless communication capabilities of CDI’s handhelds, will allow parking enforcement personnel to view real-time pay station information on the CDI handheld ticket writer. Enforcement personnel can view valid or expired space information on the handheld device, and then toggle directly into the ticket issuance screen as necessary – ultimately resulting in a more comprehensive and efficient parking enforcement solution and better payment compliance among pay station end-users.
The Bath Police Department has outsourced the processing of parking tickets to CDI. This will save the Village an estimated $40,000 annually.
Digital Payment Technologies and Complus Data have teamed up to provide wireless integration between DPT’s LUKE parking meter and CDI’s handheld enforcement devices. The partnership was unveiled at last week’s International Parking Institute Conference (IPI) in Dallas.
The integration enables municipalities, universities, and private parking operators to capture real-time information about paid and unpaid parking spaces in Pay By Space operations. The benefits include increasing the efficiency of enforcement officers, raising the accuracy in citation issuance, reducing customer service issues due to false citations, and positively impacting the environment with the elimination of paper-based reports.
