Parking Enforcement Systems Blog

CDI is now offering Massachusetts clients the ability to scan vehicle inspection stickers with handheld ticket writers. Scanning the barcode allows an officer to gather vehicle information for parking ticket issuance quickly and more efficiently. Clients benefit by eliminating data entry and keypunch errors during data capture. In addition, parking enforcement officers are more productive as less time is needed during the citation issuance process. On a whole, by increasing accuracy and productivity, CDI is helping Massachusetts clients to collect more revenue from this process.

Poughkeepsie has switched parking ticket management systems–electing to go with CDI’s combination of no up front costs, revenue enhancing abilities and unlimited training, maintenance and support for the life of the contract.

Binghamton has seen a 50 percent jump in parking citations this year.  8,329 tickets were written in January to May of 2009, compared to 5,624 during the same period last year. Complus handheld ticket writers have helped the City to increase issuance and decrease tickets that are voided or dismissed due to illegible handwriting or data entry errors.

CDI has implemented their fully outsourced solution in the City of Duluth, MN and the University of Minnesota-Duluth (UMD).

For both agencies, the CDI solution includes handheld ticket writers with integrated printers and image capture, tracking software, nationwide DMV lookups, delinquent noticing, payment processing, data entry of handwritten tickets, and online payments for violators.

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Complus is proud to announce the availability of an interface between CDI handheld ticket writers and the multi-space parking management system of Parkeon.

The combination of Parkeon’s wireless, web-based Parkfolio application and the wireless communication capabilities of CDI’s handhelds, will allow parking enforcement personnel to view real-time pay station information on the CDI handheld ticket writer. Enforcement personnel can view valid or expired space information on the handheld device, and then toggle directly into the ticket issuance screen as necessary – ultimately resulting in a more comprehensive and efficient parking enforcement solution and better payment compliance among pay station end-users.

Digital Payment Technologies and Complus Data have teamed up to provide wireless integration between DPT’s LUKE parking meter and CDI’s handheld enforcement devices. The partnership was unveiled at last week’s International Parking Institute Conference (IPI) in Dallas.

The integration enables municipalities, universities, and private parking operators to capture real-time information about paid and unpaid parking spaces in Pay By Space operations. The benefits include increasing the efficiency of enforcement officers, raising the accuracy in citation issuance, reducing customer service issues due to false citations, and positively impacting the environment with the elimination of paper-based reports.

CDI deployed its 1,000th handheld ticket writer on September 12th, 2007—14 years since it began providing this innovative technology to customers nationwide. The landmark occasion was shared by their newest municipal client, the City of Sarasota, FL, who received the unit, among others, and now enjoys its benefits.

“This is an important milestone for Complus and our customers,” commented Stephen J. Hittman, Chief Operating Officer.